If for any reason, you are not satisfied with your purchase, we will gladly accept your return request on most brands within 10 days of receiving your item(s). If you return an item that is offered with free shipping, the original outbound shipping costs will be deducted from your refund and the return shipping is the responsibility of the customer. In addition, a restocking fee* will be applicable to items being returned.
Non returnable items:
• Assembled and/or Modified items
• Items without original packaging
In the rare case that your item(s) unfortunately arrive damaged or defective, replacements are usually offered at no charge. Simply note any damage upon delivery and contact us immediately. Should you choose not to pursue replacements the damaged or defective products can be returned for credit.
All cancellation requests are forwarded directly to the manufacturer. Cancellation requests are not accepted on items that have shipped or been prepared for shipping. A refusal of the item at delivery will be considered a Return and credit will be issued back to your original payment method minus restocking fees* and round-trip shipping charges. Please note that all items that are shipped directly from the manufacturer’s warehouse, if request cancellation, this does not mean your order has not shipped.
*Restocking fees vary from manufacturer to manufacturer and can range from 0 to 30%. Please contact us prior to purchasing to inquire about the fee that would be associated with your returned item.
OnPointgta attempt to be as accurate as possible. Material displayed on OnPointgta website is regularly checked for accuracy and is presented “as is,” without any warranties, expressed or implied. Information on our website might contain typographical errors, inaccuracies and/or omissions. These are unintentional. OnPointgta reserves the right to correct errors, inaccuracies and omissions, and change and/or update information without prior notice, including errors, inaccuracies and/or omissions related to product descriptions, pricing and availability. OnPointgta will not assume any responsibility for any errors, inaccuracies or omissions found on any of our websites.
Should a product be listed at an incorrect price or the description of the product displays erroneous information as the result of typographical errors or errors in pricing or other incorrect information from our manufacturers, we reserve the right to refuse or cancel any of these orders listed at an incorrect price. We reserve this right, even if payment has already been made. In the event that the order was confirmed and payment was processed, we will immediately issue a credit in the exact amount to the same payment method that was used to make the payment. We apologize for the inconvenience this might cause you. If you are not completely satisfied with your purchase, you may return it subject to the conditions as outlined in our Return Policy